1 — Select the gear to return
Returns & Exchanges
Your Next Steps
2 — Get a refund confirmation
3 — Print your USPS return label
Return Policy & F.A.Q.s
Returns are accepted on all unworn, undamaged items within 30 days of purchase. Orders placed between Nov 19th and Dec 24th can be returned until Jan 31st 2019. A quick try-on is cool — spin class and a long run is less cool.
No restocking or return shipping fees — just print off the prepaid USPS return label after moving through the steps above.
Exchange for New Size
In the next step, you'll be prompted to select a new size & color for the item you're returning. We'll ship the new item to you right away. Less waiting, more Doing Things.
Exchange for New Style
Click through the return process and request a refund. You’ll receive an Instant Refund code — a temporary gift card — that you can use to purchase something new on the site.